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Time and Space

Time and Space

If you like team sports, this is a great time of year. The NHL and NBA playoffs are rolling; baseball has begun; and soccer is heating up.   That makes it a great time of year for sports analogies in business. You've heard these old cliches, right? "It's in my...

How To Get Lucky

How To Get Lucky

In late 2016, I travelled to Toronto to see Seth Godin speak at Archangel. Godin was part of an all-star lineup including Gary Vaynerchuk, and the day was so packed that there was no scheduled lunch break. So my wife and I looked for an unfamiliar name on the schedule...

Case Study: The Hostage Negotiator

Case Study: The Hostage Negotiator

"I go above and beyond for my clients. I wish they knew how much I do for them."   Kimberly is a trader.   Not a stock trader. Kimberly is a bookkeeper who trades services with her clients.   "I don't charge that guy for his books," she says, "because...